I love the ease of order and the exact parts breakdowns. This is the second time ive purchased washer parts for this washer from this company and both times have been fantastic! Wayy easier than trying to go through the rv company! And the parts are the exact fit and shipping is quick and simple’
After checking all ohm readings on each part and finding no issues ordered main board and machine is back to working correctly.
I spoke to someone and they told me they would give me a refund and let me ship it back and I haven’t heard anything. It has been over a month. The picture I saw on the website was a dark colored part and looked like my part to a tee. And when they shipped it to me it was silver and large. Totally not matching the picture at all. But they refunded me my money and due to the holidays it took a little while but It was fast shipping.
Terri,
We apologize for the delay in dealing with this issue, we did our best to respond to your initial email letting you know we requested the return within 24 hours of business days and asked your to confirm your model number which is when we found out your model was a different brand and would not be compatible as you had a Panda not a Pinnacle Machine. Despite this, we still offered you a full refund for the return due to the manufacutrer taking a long time to set up the return. Unfortnatley we do not sell Panda parts so we were unable to send you the correct part. We do hope you found a solution.
Best,
Erin
Ordered for the first time, because of the positive reviews. We received the pump in a usual amount of time and the washer/dryer is back up and running again!