Troubleshooting Your Splendide Machine: Fault Codes

Troubleshooting Your Splendide Machine: Fault Codes 

This blog post is meant to help you better understand the Fault Codes flashing on the Splendide Machine, but please note we are not certified technicians, if you have problems with you machine you should contact the manufacture directly. This blog includes an explanation of the fault codes for models WD2100, WD2000S, WDC6200CEE, and WDC5200 as well as the Test Procedure. 

When the machine is in the Fault Mode, there will be a series of flashes showing the code from the "Status/Door Lock" LED while the program selector spins around continuously.

Example: If the the Status/Door Lock Light flashes 3 times, pauses for 10 seconds, then flashes 3 times. The machine is displaying an "E03" Fault Code.  

Fault Codes and Testing Procedures

F01: Motor Triac Fault

  • Explanation: Short-Circuited Motor TRIAC on Module Board
  • Recommended Testing Procedure:
    1. Verify Motor Connections and Wiring.
    2. Open Door and verify the drum spins freely and is not hitting anything.

F02: Motor Circuit Fault

  • Explanation:Blocked Motor/Tachometer Open /Short-Circuited
  • Recommended Testing Procedure:
    1. Check the motor connections and wiring.
    2. Verify motor operation
    3. Test the motor windings with a multimeter.

F03: Temperature Sensor Fault

  • Explanation: The temperature sensor (NTC) is faulty.
  • Recommended Testing Procedure:
    1. Locate the NTC sensor and disconnect it.
    2. Measure the resistance of the sensor with a multimeter.
    3. Compare the reading with the manufacturer's specifications and replace if out of range.

F04: Pressure Switch Fault

  • Explanation: Indicates a problem with the pressure switch that monitors water levels.
  • Recommended Testing Procedure:
    1. Inspect the pressure switch hose for blockages or leaks.
    2. Test the pressure switch with a multimeter.
    3. Replace the pressure switch if it does not operate correctly.

F05: Water Drainage Fault

  • Explanation: The machine is not draining properly.
  • Recommended Testing Procedure:
    1. Check the drain pump and hoses for blockages.
    2. Test the drain pump for power and operation.
    3. Clean or replace the pump if necessary.

F06: Door Lock Fault

  • Explanation: There is an issue with the door lock mechanism.
  • Recommended Testing Procedure:
    1. Inspect the door lock for damage or obstructions.
    2. Test the door lock solenoid with a multimeter.
    3. Replace the door lock assembly if it is faulty.

F07: Heater Relay Fault

  • Explanation: The relay that controls the heating element is faulty.
  • Recommended Testing Procedure:
    1. Test the heating element for continuity.
    2. Inspect the relay on the control board.
    3. Replace the relay if it is not functioning correctly.

F08: Heater Fault

  • Explanation: Indicates a problem with the heating element.
  • Recommended Testing Procedure:
    1. Check the heating element for visible signs of damage.
    2. Measure the resistance of the heating element with a multimeter.
    3. Replace the heating element if it does not meet the specified resistance range.

F09-F15: Other Specific Faults

These codes cover a range of less common issues, each requiring specific diagnostic steps:

  • F09: EEPROM Fault

    • Procedure: Inspect the control board and consider replacing it if the EEPROM is corrupted.

  • F10: Motor Control Unit (MCU) Fault

    • Procedure: Test the MCU and inspect connections between the MCU and the motor.

  • F11: Communication Error

    • Procedure: Check the wiring harness between the control board and other components.

  • F12: Water Inlet Valve Fault

    • Procedure: Test the water inlet valves for continuity and proper operation.

  • F13: Dispenser Circuit Fault

    • Procedure: Inspect the dispenser mechanism and test the related circuitry.

  • F14: Main Control Board Fault

    • Procedure: Verify all connections to the control board and test for power supply issues.

  • F15: Heating Element Overheat

    • Procedure: Check the thermostat and thermal cut-off for proper operation.

By following these detailed procedures, users can effectively diagnose and troubleshoot a wide range of issues with their TRAINMAN washing machines, ensuring they operate efficiently and reliably.

These procedures provide a thorough approach to tackling common and uncommon problems, helping maintain the longevity and performance of your machine

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